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Privacy Policy

This Privacy Policy explains how Insight Therapy collects, uses, and protects personal information from users and how you can access or control it.

1. Information We Collect

  • Account Info: name, email, phone number, demographics.

  • Health Details: mental health history and intake questionnaire responses.

  • Usage Data: session logs, therapist communications, device/IP info.

Use of Information

We use your data to:

  • Provide therapy matching and scheduling,

  • Verify insurance and billing,

  • Improve our services,

  • Comply with legal, regulatory, and HIPAA requirements.

3. Sharing & Disclosure

We DO NOT sell or share personal health or therapy session content with third‑party advertisers. We may share personal info only:

 

  • With your explicit consent;

  • To comply with a legal obligation;

  • In connection with business transactions, where recipient honors privacy terms;

  • With service providers (e.g. hosting) under strict contract.

4. Data Retention

We retain personal and health information no longer than necessary for the purposes described. Retention schedules are based on applicable law and HIPAA rules.

5. You May

You may:

  • Access or update your personal data,

  • Request deletion (within legal limits),

  • Withdraw consent at any time.

6. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your information (e.g., encrypted messaging, secure servers, access controls).

7. Children’s Privacy

We do not knowingly collect data from anyone under age 13. If you believe we have inadvertently collected such info, please contact us for immediate deletion.

8. Updates

We may revise this policy. We’ll post the effective date at the top. Continued use of the Site after revisions implies acceptance. For major changes, we may provide notice.

9. Contact Us

If you have questions or concerns about this policy, reach out to:

Email: privacy@insight-therapy.com

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